How long will it take for my order to ship?
Orders ship within 1-7 days of purchase.
Where’s my order? Can I track it?
You will receive an email with a tracking code when we ship your order. If you placed an order more than seven days ago and have not received a tracking code, please check your spam folder. If you confirm that you haven’t received a tracking code after seven days, contact us.
Will I get my order faster if I order here or on Etsy?
We ship orders from our website and Etsy at the same time and use the same shipping service; so, delivery time will be the same from either site.
Do you accept returns?
In general, we accept returns of like-new items within 30 days of delivery. To start a return, please contact us. The full return policy can be found on the return policy page.
I want a specific character/design/etc. that I don’t see listed. Can you make it for me?
We don’t make one-off designs, but if you have a design you hope to see in a future drop, feel free to let us know!